Soniva

Soniva is an AI-powered service that transforms traditional surveys and interviews into natural voice conversations. Instead of presenting users with static forms, Soniva engages them in dialogue, asking questions conversationally and allowing for more nuanced responses. This approach makes data collection feel less like a chore and more like a genuine interaction, which can lead to higher completion rates and more detailed feedback.

The tool works by having users create campaigns with specific questions and goals. Soniva then uses its AI to conduct these interviews, with features like 'Clever Check' that automatically identifies contradictory or unclear responses and asks for clarification. The 'Inescapable Response' feature ensures questions are rephrased as needed until satisfactory answers are obtained. After the conversation, Soniva transcribes and analyzes the responses, providing organized results that help identify patterns and insights.

This tool is particularly valuable for researchers, product managers, and customer experience teams who need to gather qualitative data efficiently. Whether you're conducting user research for a new product feature, collecting customer feedback about a service, or performing market research, Soniva streamlines the process by handling the interviewing workload while maintaining the quality and depth of responses that only conversational methods can provide.