describy

describy is a tool designed to automate the process of gathering user feedback. It acts as an AI interviewer that speaks directly to your users through three main channels: a standalone web page you can link to, a widget embedded directly in your website or app, or even via phone calls. The core idea is to collect qualitative insights about your product without you needing to be present for every interview, helping you understand what users truly want and need.

It works by deploying a conversational AI agent that engages users in a structured dialogue. You set it up, and describy handles the interaction, asking questions and prompting users to elaborate on their experiences. What makes it stand out is its multi-channel approach; not every user will want to type feedback, so offering a voice call option can capture richer, more nuanced responses. The tool aims to make user research less time-consuming and more scalable for teams.

The primary beneficiaries are product managers, startup founders, and UX researchers who need continuous feedback but lack the bandwidth to conduct countless interviews themselves. Real-world use cases include testing a new feature before a full launch, gathering testimonials and pain points during beta testing, or simply maintaining an ongoing channel for user input to steadily improve product-market fit. It's for anyone building a web app who wants to build something their users actually want.