hijiffy.com
AI-powered guest communication hub for hotels — automate queries, bookings, check-ins, and upselling via chat.
| What is it | AI-powered guest communication hub for hotels — automate queries, bookings, check-ins, and upselling via chat. |
|---|---|
| Pricing | Paid — from €99/mo |
| Free tier | No |
| Platform | Web Application |
| API | Yes |
| Best for | automating guest inquiries and bookings, streamlining digital check-ins |
| Domain registered | 2016 |
Data updated Aug. 1, 2026
What does hijiffy.com do?
hijiffy.com is an AI-powered guest communication platform designed specifically for the hospitality industry. It provides hotels, resorts, and hostels with a comprehensive system to handle guest interactions across multiple channels including website chat, social media, and WhatsApp. The tool automates responses to frequently asked questions, facilitates direct bookings through conversational interfaces, and manages the entire guest journey from pre-booking to post-stay reviews.
The platform stands out with its hospitality-specific AI that understands industry terminology and common guest needs. It integrates with major property management systems (PMS) and offers a centralized console where staff can manage all communications. Key differentiators include its ability to handle digital check-ins, distribute room keys electronically, and run personalized upselling campaigns during guest stays. The system claims to answer over 85% of queries automatically while reducing incoming calls by 70%.
This tool primarily benefits hoteliers and hospitality managers looking to reduce operational workload while improving guest satisfaction. Real-world use cases include handling booking inquiries 24/7, automating pre-arrival communications, managing room service requests during stays, and collecting post-stay reviews. With over 2,100 hotels already using the platform, hijiffy.com has proven particularly valuable for properties seeking to increase direct bookings and provide consistent guest communication across multiple channels.
Key features
What makes it stand outWho is hijiffy.com for?
Who benefits most from this toolPricing
Basic
- Essential FAQ automation
- Core Console features
- Basic Customer Support
- Limited to 25 Standard FAQs topics
- 3 languages supported
- Booking flow with direct link to booking engine
- Personalise webchat widget
- Filter, Order and Assign Conversations
- Add notes to conversations
- Basic Reporting & Dashboards
- Access to Help center
- Support by Chat and Email
Pro
Everything in Basic, plus:
- Generative AI Chatbot
- Omnichannel Inbox
- Unlimited Service
- Dedicated Support
- Unlimited topics for chatbot knowledge
- 132 languages supported
- Integration with Booking Engine and CRM
- Sentiment Analysis & Prioritization
- Self-learning capabilities
- Smart Property Identification System
- Custom Tone of Voice & Visual
- Webchat pop-up campaigns
- Voice & Text
- Translation of Inbox Conversations
- Canned Responses for Agents
- Contact Details Pages
- Customer Satisfaction (CSAT) score
- Advanced Reporting & Dashboards
- Unlimited agents
- Unlimited messages
- Multiple Properties
- Personalized training session
- Account Manager
Premium
Everything in Pro, plus:
- AI Digital Concierge
- Automated WhatsApp Campaigns
- Guest Requests & Tickets
- Extended In-Stay Features
- Additional Add-ons
- Integration with PMS and/or CRM
- Fallback from WhatsApp to SMS
- Unlimited interactions
- Welcome message
- Digital check-in
- Loyalty Program Promotion
- Upsell and cross-sell campaigns
- Satisfaction surveys
- Check-out campaigns
- Guest reviews campaigns
- Thank you message
- Loyalty Program Updates
- Promotional Campaigns
- Management of in-house guest requests
- Assignment of requests per team
- Standard integrations with Maintenance Systems
- Outbound Campaigns
- Management of Email Conversations
- Check-in
- Upsell
- Digital Keys
- Reviews
Enterprise
- Custom Messaging Campaigns
- Custom FAQs topics
- Custom Channels
- Power BI (Business Intelligence)
- Custom Integrations (Booking Engine, PMS, CRM…)
- Custom Reporting & Dashboards
- Remove “Powered by HiJiffy”
Trust & presence
Gallery
Click any image to enlargeAlternatives in Chat & Assistants
Myma AI
Verified
Chat & Assistants
AI chatbot for hotels — answers guest questions on your website, WhatsApp, and social channels 24/7, integrates with your PMS to drive direct bookings.
Runnr.ai
Verified
Chat & Assistants
AI-powered guest communication platform for hotels — automate messages, handle requests, and provide instant responses in multiple languages
Breezy Chat
Verified
Chat & Assistants
AI chatbot that connects to your booking platform to handle customer inquiries, rescheduling, and updates automatically.
Sitechatify
Verified
Chat & Assistants
AI chatbot for websites that captures leads, books meetings, and answers questions 24/7.
Guest Guru
Verified
Chat & Assistants
AI chatbot that automates guest messaging for Airbnb, VRBO, and Booking.com hosts, answering FAQs 24/7.
Chatgen.ai
Verified
Chat & Assistants
Hybrid chatbot platform for customer acquisition, sales, and support across WhatsApp, Messenger, and other channels
Viqal
Chat & Assistants
AI-powered virtual concierge for hotels — automates guest messaging and boosts upsells
ChatFly
Verified
Chat & Assistants
No-code platform to create custom AI chatbots trained on your data and deploy them across websites, apps, and messaging platforms.
Similar tools
Heep AI
Verified
AI Agent
AI host assistant for restaurants — handles bookings, guest questions, and calls on WhatsApp, Instagram, and phone 24/7.
SpeakSpots
Verified
AI Agent
AI-powered WhatsApp concierge for hotel guests — handles requests, bookings, and questions automatically.
hostyAi
Verified
AI Agent
AI copilot for property managers — automates guest messaging with 24/7 instant, human-like responses.
HostBuddy AI
Verified
Customer Service
AI-powered guest messaging automation for short-term rental hosts — handles inquiries, troubleshooting, and bookings 24/7.
Yonder HQ
Verified
AI Agent
AI chatbot and review software for tourism businesses — automate customer questions, capture bookings, and generate 5-star reviews.