Cortex Labs
AI agents that automate customer support, sales, and back-office tasks with your data
| What is it | AI agents that automate customer support, sales, and back-office tasks with your data |
|---|---|
| Pricing | Unknown |
| Platform | Web Application |
| API | Yes |
| Best for | answering customer inquiries 24/7, qualifying leads and booking demos |
| Domain registered | 2018 |
Data updated Aug. 1, 2026
What does Cortex Labs do?
Cortex Labs lets you build and deploy custom AI agents that handle customer support, sales, and back-office tasks. The agents are trained on your own data — docs, FAQs, product catalogs, past conversations — so they answer using your actual information, not generic responses. You can set them up to manage email, chat, or phone interactions without needing a developer.
The platform works like a no-code builder: you pick the tasks you want automated (common actions include answering FAQs, qualifying leads, scheduling meetings, and processing returns) and the agent learns from your existing knowledge base. It integrates with Slack, email, CRMs like Salesforce and HubSpot, and other business tools. A dashboard shows you metrics like resolution rate, average handle time, and customer satisfaction scores.
Cortex Labs is best for small to midsize businesses that want to automate customer-facing processes without hiring a full engineering team. It's also useful for sales teams that need round-the-clock lead qualification. If your company already has a knowledge base but no chatbot, this tool can plug in quickly without much setup.
Key features
What makes it stand outWho is Cortex Labs for?
Who benefits most from this toolTrust & presence
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