uib.ai
Omnichannel communication platform with APIs for WhatsApp, SMS, and AI automation to streamline customer engagement.
| What is it | Omnichannel communication platform with APIs for WhatsApp, SMS, and AI automation to streamline customer engagement. |
|---|---|
| Pricing | Freemium — from $79/mo |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Best for | Automating customer support conversations, Sending order updates and transaction alerts |
| Domain registered | 2018 |
Data updated Aug. 1, 2026
What does uib.ai do?
uib.ai is a comprehensive communication platform that helps businesses manage customer interactions across multiple channels including WhatsApp, SMS, Messenger, and TikTok. The platform provides unified messaging capabilities alongside AI-powered automation tools, allowing companies to streamline customer engagement from a single interface. It offers both ready-to-use solutions and developer APIs for custom integration.
The platform stands out with its omnichannel approach, combining traditional communication methods with modern AI capabilities. Its NLP-powered chat and voice agents can understand customer intent and provide intelligent responses, while maintaining the ability to hand off complex issues to human agents. The system emphasizes security and compliance, making it suitable for regulated industries like finance and healthcare.
Businesses in retail, e-commerce, finance, healthcare, and logistics benefit most from uib.ai. Practical applications include sending automated order updates, recovering abandoned carts, providing transaction security alerts, automating appointment scheduling, and delivering real-time delivery notifications. The platform is designed to help companies improve customer retention while reducing operational costs through automation.
Key features
What makes it stand outWho is uib.ai for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardStarter
- 3 accounts
- 10 AI support agents
- 60 chat history days
- 1,000 monthly active users
- 100 AI prompts per language
- Multi-channel dashboard
- Broadcasting module LLM support
- Payment Gateway
- Standard reporting dashboard
- Forum/FAQ support
Professional
Everything in Starter, plus:
- 10 accounts
- 20 AI support agents
- 365 chat history days
- 5,000 monthly active users
- 200 AI prompts per language
- Dynamic responses through API modules
- CMS, analytics, and commerce platform integration
- Extended reporting dashboard
- Email & live chat support
Enterprise
Everything in Professional, plus:
- custom accounts
- flexible AI support agents
- unlimited chat history days
- custom monthly active users
- custom AI prompts per language
- Media file ingestion for smarter AI responses
- AdTech tracking
- CRM integration
- Premium support
Trust & presence
Gallery
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