Etaprise Field Service Management
AI-powered field service management platform for scheduling, dispatching, and customer service for home and enterprise businesses.
| What is it | AI-powered field service management platform for scheduling, dispatching, and customer service for home and enterprise businesses. |
|---|---|
| Pricing | Paid — from $47/mo |
| Free tier | No |
| Platform | Web Application |
| API | Yes |
| Best for | technician dispatch optimization, customer service management |
| Domain registered | 2022 |
Data updated Aug. 1, 2026
What does Etaprise Field Service Management do?
Etaprise Field Service Management is an all-in-one platform designed to streamline field service operations for businesses ranging from residential home services to large enterprises. It combines AI-powered scheduling, dispatch management, customer relationship tracking, and operational tools into a single comprehensive solution. The platform helps businesses manage the entire service lifecycle from initial customer contact to job completion and billing.
What sets Etaprise Field Service Management apart is its intelligent use of AI for optimizing technician dispatch and scheduling, plus augmented reality capabilities for remote assistance. The system provides a complete Customer 360 view, work order management, inventory tracking, and integrated payment processing. Rather than requiring multiple separate systems, it offers everything in one platform with features like smart scheduling that automatically assigns the right technician based on skills, location, and availability.
This tool is particularly valuable for field service businesses looking to increase efficiency and customer satisfaction. Service managers can use it to coordinate teams in real-time, while technicians benefit from mobile access to job details and AR-assisted support. The platform helps reduce response times, optimize routes, and provide customers with transparent communication throughout the service process, ultimately leading to higher productivity and improved service quality.
Key features
What makes it stand outWho is Etaprise Field Service Management for?
Who benefits most from this toolPricing
Starter
- 1 user
- Manage Appointments
- Manage Customers
- Manage Company
- Manage Customer Contacts
- Diagnostic Questions
- Multi Level Job Categorizations
- Estimation & Quotes
- Expense Management
- Field Territory Management
- Self Service Appointment Booking
- Manage Company License & Certifications
- Manage Technician License & Certifications
- Manage Employees
- Insurance Management
- Leave Management
- Contract Creation & Tracking
- Payroll Management
- GIS Based Field Territory management
- Triage Management
- Service Level Management Creation
- Customer Asset Management
- Preventitive Maintenance Management
- Predictive Maintenance
- Drag & Drop Scheduling
- Manual Scheduling
- Paperless Invoicing
- Email, SMS Notifications
- Track & Report Cost of Jobs/ Workorders
- WO tracking
- Map Based Dispatcher Board
- Mobile payment processing & tracking
- Save Key performance reports
- Mobile App for iOS & Android
- Payment Collection
- Esignature
- Semi Automatic Scheduling
- In- App employee Chat
- Checklist Creation
- Price Book Management
- Employee Time Tracking
- Kanban View of WO Status
- Technician performance
- In App Parts Request
- Remote Assistance - Video & Audio Assistance
- Customer Reviews
- Augmented Reality Remote Assistance
- Automatic Scheduling
- Warehouse Management
- Parts Management
- Order Fulfilment management
- Transfer Order
- Vendor Management
- Purchase order issuance
- Service Performance Dashboard
- Technician Dashboard
- Dispatcher Dashboard
- Business Performance Dashboard
- Financial Performance Dashboard
- Planning & Forceasting Dashboard
- Quickbooks Online
- Xero
- Knowldege AI
- AI for Lead Gen
- AI Effortless Scheduling
- Augmented Reality Remote Assistance
- Voice AI
- Predictive Maintenance AI
- Live Chat Support
- Implementation Services
- Priority Support
- Relationship manager
- Vehicle Profile
- Vehicle Specifications
- Vehicle Financials
- Vehicle Service History
- Renewal Reminders
- Meter History
- Expense History
- Live Location tracking
Grow
Everything in Starter, plus:
- 1-5 users
- All Starter features
Maximize
Everything in Grow, plus:
- 1-100+ users
- All Grow features
Trust & presence
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