Hello24ai
WhatsApp commerce and marketing platform — sell products, run campaigns, and provide customer support directly through WhatsApp chats.
| What is it | WhatsApp commerce and marketing platform — sell products, run campaigns, and provide customer support directly through WhatsApp chats. |
|---|---|
| Pricing | Paid — from $40/mo |
| Free tier | No |
| Platform | Web Application |
| API | Yes |
| Best for | selling products through WhatsApp, running targeted marketing campaigns |
| Domain registered | 2022 |
Data updated Aug. 1, 2026
What does Hello24ai do?
Hello24 is a comprehensive commerce and marketing platform built specifically for WhatsApp. It enables businesses to sell products directly through WhatsApp conversations, handle the entire checkout process within the chat interface, and run targeted marketing campaigns. The platform essentially turns WhatsApp into a full-fledged sales and customer service channel, complete with payment processing and order management.
The tool stands out by providing a complete conversational commerce suite rather than just basic chatbot functionality. It features pre-built e-commerce conversational flows, integrated payment gateways for in-chat payments, abandoned cart recovery through customized WhatsApp messages, and customer segmentation for targeted campaigns. The platform also offers analytics to track campaign performance and customer engagement metrics.
This tool primarily benefits e-commerce businesses, online retailers, and marketing teams looking to leverage WhatsApp's massive user base in India. Real-world use cases include recovering abandoned carts through personalized WhatsApp messages, handling customer service inquiries automatically, running targeted promotional campaigns, and enabling customers to browse products and complete purchases without leaving the WhatsApp interface.
Key features
What makes it stand outWho is Hello24ai for?
Who benefits most from this toolPricing
Growth
- 5,000 free messages per month
- Unlimited broadcasts
- Customer segmentation
- Broadcast engagement analytics
- Chatbot automation
- Topic based agent routing
- Agent analytics
- Shopify/Woocommerce integration
- Instagram DM Integration
- Facebook Messenger Integration
- Abandoned cart recovery
- COD confirmation
- Upto 8 agent logins
- COD to prepaid Conversion
- WhatsApp shop
- Payment integration
- QR code based chat automation
- Auto segments
- WhatsApp lead automation
- Lead qualification & Surveys
- Multilingual Chatbots
- Developer APIs
- Custom integrations
- Named Customer Success Manager
PRO
- 25,000 free messages per month
- Unlimited broadcasts
- Customer segmentation
- Broadcast engagement analytics
- Chatbot automation
- Topic based agent routing
- Agent analytics
- Shopify/Woocommerce integration
- Instagram DM Integration
- Facebook Messenger Integration
- Abandoned cart recovery
- COD confirmation
- Upto 15 agent logins
- COD to prepaid Conversion
- WhatsApp Shop
- Payment integration
- QR code based chat automation
- Auto segments
- WhatsApp lead automation
- Lead qualification & Surveys
- Multilingual Chatbots
- Developer APIs
- Custom integrations
- Named Customer Sucess Manager
Enterprise
- Custom agent logins
- Unlimited broadcasts
- Customer segmentation
- Broadcast engagement analytics
- Chatbot automation
- Topic based agent routing
- Agent analytics
- Shopify/Woocommerce integration
- Instagram DM Integration
- Facebook Messenger Integration
- Abandoned cart recovery
- COD confirmation
- Custom no. of agent logins
- COD to prepaid Conversion
- WhatsApp Shop
- Payment integration
- QR code based chat automation
- Auto segments
- WhatsApp lead automation
- Lead qualification & Surveys
- Multilingual Chatbots
- Developer APIs
- Custom integrations
- Named Customer Success Manager
Trust & presence
Gallery
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