Wasapi
Centralized WhatsApp customer service platform for teams — manage multiple lines, agents, and automate with AI chatbots.
| What is it | Centralized WhatsApp customer service platform for teams — manage multiple lines, agents, and automate with AI chatbots. |
|---|---|
| Pricing | Paid |
| Platform | Web Application |
| API | Yes |
| Works with | n8n |
| Best for | Managing high-volume customer inquiries on WhatsApp, Automating lead qualification and initial responses |
| Domain registered | 2022 |
Data updated Aug. 1, 2026
What does Wasapi do?
Wasapi is a professional platform designed to turn WhatsApp into a powerful customer service and sales channel for teams. It centralizes all your WhatsApp lines and agents into a single, organized dashboard. This means you can handle support, sales, and collections from one place, assign chats to specific agents, and supervise everything in real-time, eliminating the chaos of managing multiple phones and lost conversations.
What sets Wasapi apart are its intelligent features built on top of the official WhatsApp Business API. Its core is a smart chat system with auto-assignment and collaboration tools. It includes trainable AI assistants and chatbots that provide instant, 24/7 responses to filter basic queries and qualify leads, freeing up human agents for complex issues. Beyond chat, Wasapi offers visual sales pipelines to track opportunities, safe mass messaging for campaigns, and deep integrations via its own API and connectors like Make to sync with your existing business tools.
This tool is a game-changer for businesses in Latin America and beyond that are overwhelmed by WhatsApp messages. Customer service managers, sales directors, and team supervisors benefit most, as it provides the control and scalability needed to grow without sacrificing service quality. Whether you're trying to stop losing leads from ads, automate repetitive questions, or finally get a clear overview of your team's performance, Wasapi provides the structured, professional environment to make it happen.
Key features
What makes it stand outWho is Wasapi for?
Who benefits most from this toolTrust & presence
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