wisello

wisello is an AI sales assistant designed for online stores. It acts as a conversational agent on your website, interacting with customers in real time. The tool answers questions about products, provides personalized recommendations, and guides shoppers through the catalog. It aims to replicate the helpfulness of an in-store salesperson, but is available at all hours. The assistant uses generative AI, including models like ChatGPT and GPT-4, to understand natural language and respond contextually in multiple languages.

Setting up wisello involves providing your product catalog, which it can ingest via CSV, XML, JSON, API, or through integrations with e-commerce platforms. You then add the assistant to your site, typically as an iframe or a chat bubble in the corner. A key feature is its focus on driving sales: it doesn't just answer questions but actively suggests products, performs upselling and cross-selling, and works to convert visitors into buyers. The platform also provides analytics, letting you review customer conversations and track improvements in conversion rates.

This tool is best for e-commerce businesses and online retailers with extensive product ranges, such as toy stores, supplement shops, appliance sellers, real estate agencies, and travel companies. It helps these businesses handle customer inquiries automatically, reduce support burden, and increase sales by ensuring shoppers find what they need. The 30-day free trial allows store owners to test how the AI assistant performs with their specific catalog and audience.