Customer Service

NotBot

WhatsApp automation platform — build chatbots, send broadcasts, manage contacts, and automate customer engagement workflows

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notbot.in

Verified API available Free tier

Quick facts
What is it	WhatsApp automation platform — build chatbots, send broadcasts, manage contacts, and automate customer engagement workflows
Pricing	Freemium — from $49/mo
Free tier	Yes
Platform	Web Application
API	Yes
Best for	automating customer support responses, running WhatsApp marketing campaigns
Domain registered	2021

Data updated Aug. 1, 2026

What does NotBot do?

NotBot is a comprehensive WhatsApp automation platform that helps businesses streamline their customer communication and marketing efforts. It provides tools for building chatbots, sending broadcast messages, managing contacts in a CRM system, and automating various business workflows through WhatsApp's official API. The platform serves as a centralized dashboard for all WhatsApp-based customer engagement activities.

What sets NotBot apart is its combination of multiple functionalities in one interface. You can create interactive chatbots with lists and buttons, segment your audience using the built-in CRM, schedule broadcast campaigns, and use the drag-and-drop automation builder to create custom workflows. The platform integrates with 20+ apps and offers features like multi-agent team inboxes for collaborative customer support and green tick verification for account security.

NotBot is particularly valuable for marketing teams running WhatsApp campaigns, small businesses looking to automate customer support, and companies wanting to centralize their customer communication. Real-world applications include booking management for salons, lead generation for marketing agencies, ticket booking for events, and automated customer service responses. The platform helps businesses maintain 24/7 customer engagement while reducing manual workload through automation.

CRM Customer Service Sales & CRM — Other

#business messaging#chatbot builder#crm#customer engagement#marketing automation#whatsapp automation#workflow automation

Key features

What makes it stand out

WhatsApp chatbot builder with interactive lists and buttons

Advanced CRM for contact segmentation and campaign management

Official WhatsApp API integration for reliable message delivery

Multi-agent team inbox for collaborative customer support

Drag-and-drop automation builder for custom workflows

Who is NotBot for?

Who benefits most from this tool

automating customer support responses

running WhatsApp marketing campaigns

managing customer relationships through messaging

Pricing

Free tier available — start without a credit card

Free

1 users
3 social profiles
Smart Audince Segregation

Standard

$49.0/month

$60.0/month billed yearly

9 additional channels
Live Chat dashboard
Chatbot Builder
Click to Whatsapp Ads
Email Support
Limited Integrations
Customer Journey
Custom Field
Contact Segment
Trigger
Cart (Ecommerce)
Product (Ecommerce)
Tags
Multi Agent Live Chat
Smart Audince Segregation
Template Message APIs
Message/minute
Broadcasting & Retargeting
Downloadable Reports
App Integrations

Advanced

$99.0/month

9 additional channels
Live Chat dashboard
Chatbot Flows
Click to Whatsapp Ads
Chat + Email Support
Unlimited Integrations
Customer Journey
Unlimited Custom Fields
Contact Segment
Trigger
Cart (Ecommerce)
Product (Ecommerce)
Tags
Multi Agent Live Chat
Smart Audince Segregation
Template Message APIs
Message/minute
Broadcasting & Retargeting
Downloadable Reports
Unlimited App Integrations

Notbot

Custom

9 additional channels
Live Chat dashboard
Chatbot Flows
Click to Whatsapp Ads
Support
Integrations
Customer Journey
Custom Field
Contact Segment
Trigger
Cart (Ecommerce)
Product (Ecommerce)
Tags
Multi Agent Live Chat
Smart Audince Segregation
Template Message APIs
Message/minute
Broadcasting & Retargeting
Downloadable Reports
App Integrations

Trust & presence

Domain Domain registered 2021

Gallery

Click any image to enlarge

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