Quickchat
Build custom AI customer service agents that resolve queries using your own data and knowledge base.
| What is it | Build custom AI customer service agents that resolve queries using your own data and knowledge base. |
|---|---|
| Pricing | Freemium |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Best for | automating customer service inquiries, qualifying sales leads automatically |
| Domain registered | 2020 |
Data updated Aug. 1, 2026
What does Quickchat do?
Quickchat AI is a platform that lets you create specialized AI agents, primarily for customer service and support. You start by describing what you need—like a Shopify sales assistant or a booking agent—and the system builds it by connecting to your existing knowledge base, documents, and tools. It's designed to handle real customer conversations, answer specific questions based on your data, and even perform actions like scheduling or lead qualification, all through a chat interface.
What makes it stand out is its focus on accuracy and cost-effectiveness. It uses a proprietary RAG (Retrieval-Augmented Generation) system to keep the AI's responses grounded in your facts, which they claim increases resolution rates by over 10%. Instead of charging per message or user, they have a unique pricing model where you only pay for successful resolutions ($0.50 each), positioning themselves as a more affordable alternative to competitors like Intercom Fin or Agentforce. It's also built with enterprise security in mind, offering full data control, GDPR compliance, and a promise that your data isn't used to train their models.
This tool is a solid fit for businesses, particularly e-commerce stores, SaaS companies, or any team drowning in customer inquiries. It’s for anyone who wants to automate a significant portion of their support, sales qualification, or internal FAQ handling without a massive upfront investment. You could use it to create a 24/7 support bot for your website, a helper for your Discord community, or an internal assistant that helps your team find company information quickly.
Key features
What makes it stand outWho is Quickchat for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardFree
- 1 users
- 1 active AI actions
- 200 AI messages per month
- 25 knowledge base articles
- 200 AI messages per month
- 25 Knowledge Base articles
- 1 Active AI Actions
- Embed on your website
- AI Response Analysis
- 1 User
- AI Guidelines
- Customisable Widget
- Multilingual
Basic
- 1 users
- 1 active AI actions
- 3,000 AI messages per month
- 75 knowledge base articles
- 3,000 AI messages per month
- 75 Knowledge Base articles
- 1 Active AI Actions
- AI Personality & Profession
- Chat Sentiment Analysis
Essential
- 2 users
- 3 active AI actions
- 15,000 AI messages per month
- 150 knowledge base articles
- 15,000 AI messages per month
- 150 Knowledge Base articles
- 3 Active AI Actions
- AI Creativity + Reply Length
- 2 Users
Professional
- 10 users
- 5 active AI actions
- 35,000 AI messages per month
- 500 knowledge base articles
- 35,000 AI messages per month
- 500 Knowledge Base articles
- 5 Active AI Actions
- Connect AI to Social Channels
- 10 Users + User Roles
- Human Handoff
- Conversation Topics
- Remove Quickchat AI branding
Business
- 25 users
- 15 active AI actions
- 100,000 AI messages per month
- 1,000 knowledge base articles
- 100,000 AI messages per month
- 1000 Knowledge Base articles
- 15 Active AI Actions
- 25 Users
- Smart Data Gathering
- Helpdesks' Integrations
- API Access
Custom
- 0.6 price per resolution
- unlimited AI messages per month
- unlimited knowledge base articles
- Ready-to-use AI Agent
- Unlimited AI messages
- Unlimited Knowledge Base
- Custom Actions
- Dedicated Channels
- Priority Support / SLA
- Custom Reporting
- Account Manager
Trust & presence
Gallery
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