Outset.ai
AI-moderated research platform — run hundreds of qualitative interviews simultaneously and get instant insights analysis
| What is it | AI-moderated research platform — run hundreds of qualitative interviews simultaneously and get instant insights analysis |
|---|---|
| Pricing | Contact for Pricing |
| Free tier | No |
| Platform | Web Application |
| Best for | large-scale customer interviews, market strategy exploration |
| Domain registered | 2023 |
Data updated Aug. 1, 2026
What does Outset.ai do?
Outset is an AI-powered research platform that automates the entire qualitative research process. It allows research teams to conduct hundreds of interviews simultaneously using AI moderators that engage participants through video, voice, or text. The platform handles everything from study setup and participant recruitment to conducting interviews in multiple languages and instantly synthesizing the results into actionable insights.
The platform stands out with its intelligent AI moderation that dynamically probes deeper into participant responses to uncover the 'why' behind their answers. It features customizable research guides, advanced probing guidelines, intelligent skipping logic, and modern multimodal research capabilities. What makes it particularly powerful is its ability to instantly generate summaries, identify themes, extract powerful quotes, and create customizable highlight reels from every interview.
This tool primarily benefits enterprise research teams, UX researchers, and product teams at companies that need to conduct large-scale qualitative research quickly. Real-world use cases include market strategy exploration, customer persona development, product concept testing, and uncovering missing features in MVPs. Companies like HubSpot, Away, and Glassdoor use it to run 75-100 interviews overnight with minimal team resources.
Key features
What makes it stand outWho is Outset.ai for?
Who benefits most from this toolPricing
Core
- Full access to AI-moderated interviews and analysis tools
- Qualitative and quantitative study support
- Custom, BYO, or AI-generated guides
- Multilingual interviews in 40+ languages
- Upload and analyze your own interviews
- AI-Moderated Interviewing
- Text, voice, video, and voice-to-voice responses
- Qualitative-style studies
- Quantitative-style studies
- Customized dynamic programming setup
- Multilingual capabilities (40+ languages)
- Custom AI moderator training
- AI interviewee simulator
- White-labeling (add-on)
- Custom survey integrations (add-on)
- Custom interviewer branding (add-on)
- Real-Time Synthesis + Analysis
- Custom reports
- Chat with your data
- Highlight reels
- Transcript-wide analysis
- Explore mode (global search)
- Full interview playback
- Auto-tagged themes and transcripts
- Export data (CSV, PPT, PDF, video)
- Sharable report links
- Upload researcher-led interviews for analysis
- Recruitment
- Custom screener and quotas
- BYO panel and customer lists
- Recruitment via Outset
- Sharable recruitment link
- Security & Compliance
- SOC II certified
- GDPR compliant
- Encrypted at rest
- TLS 1.3 + data transmission
- Vulnerability scanning
- Never trained on your data
- Automatic fraud tagging (99%+ accuracy)
- Automatic tagging of incomplete answers
- Team & Collaboration
- SSO (available for certain plans)
- Customer Support
- Onboarding & customer support
Research Plus
Everything in Core, plus:
- Expert-led set up of key study buildout
- Expert report review and synthesis with the Outset team
- Bespoke recruitment support
- Dedicated Customer Support Manager and ongoing expert support
- Project setup and guide programming by Outset team
- Orchestration of data collection
- Ongoing expert support
- Guided review of analysis with Outset researchers + custom reporting support
- Custom panel sourcing by Outset
- Bespoke recruitment management
- Dedicated customer success manager
- Dedicated project management throughout your studies
- Advanced research design consultation and QA
- Strategic support on moderator training, stimuli, and recruitment planning
- Continuous check-ins to optimize future studies
Trust & presence
Gallery
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