Chatra
Live chat, chatbots, email, and social messaging platform for websites — manage all customer conversations from one dashboard.
| What is it | Live chat, chatbots, email, and social messaging platform for websites — manage all customer conversations from one dashboard. |
|---|---|
| Pricing | Freemium — from €31/mo |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Works with | Integrately, Make |
| Best for | Providing real-time support to website visitors, Managing customer inquiries from email and social media in one place |
| Domain registered | 2002 |
Data updated Aug. 1, 2026
What does Chatra do?
Chatra is a customer communication platform that lets you talk directly with visitors on your website. It combines live chat, a messenger mode for replying at your own pace, and tools for managing email and social media messages from Instagram and Facebook. The idea is simple: bring all your customer conversations into one dashboard so you can respond faster and keep track of who needs help.
You can see who is on your site in real time, view their browsing history, and greet them with a personalized message. Chatra also includes chatbots to handle routine tasks like answering frequently asked questions or collecting contact information, which frees up your team for more complex issues. For support on the go, there are mobile apps so you never miss a conversation.
This tool is a good fit for small businesses, online stores, and support teams who want to improve how they connect with customers. It helps you answer questions quickly, solve problems, and potentially increase sales by being available when visitors have concerns. The setup is straightforward, and there's a free plan to get started without a credit card.
Key features
What makes it stand outWho is Chatra for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardFree
- 1 agents
- 5 chats per month
- Online & offline chat widget
- Unlimited websites, customization, SSL-encryption
- Maximum number of chats per month: 5
- Intelligent chat bot
- Form & lead capture bot
- Targeted messages & triggers
- Basic visitor info
- Detailed visitor info
- Real-time visitor list
- Shopping cart contents
- Browser dashboard
- Windows & Mac desktop apps
- iOS & Android mobile apps
- Unlimited concurrent conversations
- Notifications
- Chat notes
- Saved replies
- Invisible mode
- Team chats
- Operating hours
- Agent groups
- Complete conversation history
- E-mail chat transcripts
- Read receipts
- Agent names, titles and photos
- Typing indicators
- Email open tracking
- Group chats
- Typing insights
- File transfer
- Visitor banning
- Screensharing via Median
- Chat Ratings
- Google Analytics
- Chat Reports
- Data export
- WordPress
- Shopify
- WooCommerce
- Ecwid
- Slack
- Bigcommerce
- Help Scout
- Zapier
- Email integration
- JavaScript API
- Integration with existing users
- REST API
- Outgoing Webhooks
Essential
Everything in Free, plus:
- ∞ chats per month
- Everything in Free, plus:
- Maximum number of chats per month: ∞
Pro
Everything in Essential, plus:
- Everything in Essential, plus:
Trust & presence
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