Popcorn
AI WhatsApp agent for e-commerce — handles sales, support, and checkout directly in chat
| What is it | AI WhatsApp agent for e-commerce — handles sales, support, and checkout directly in chat |
|---|---|
| Pricing | Freemium — from $149/mo |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Best for | automating WhatsApp customer service, converting chat conversations into sales |
| Domain registered | 2023 |
Data updated Aug. 1, 2026
What does Popcorn do?
Popcorn is an AI-powered WhatsApp agent that handles sales, support, and marketing conversations for e-commerce businesses. It connects to your online store, understands your product catalog and business policies, and engages customers in natural conversations. The AI agent can answer questions, recommend products based on customer needs, check inventory in real-time, and even process payments directly within WhatsApp without redirecting users to external sites.
What sets Popcorn apart is its deep integration with commerce platforms and its ability to understand both text and multimedia inputs. It processes voice notes and images that customers send—like product photos or measurement screenshots—and uses this information to provide accurate recommendations. The system syncs with live store data for inventory checks, order tracking, and delivery ETAs. When complex issues arise, it smoothly hands off conversations to human agents with full context about the customer's journey.
E-commerce businesses and online retailers benefit most from Popcorn, particularly those using WhatsApp as a customer communication channel. It's especially valuable for brands looking to automate customer service while maintaining personalized interactions. Real-world applications include handling product discovery conversations, resolving support queries about shipping and returns, and converting casual browsers into paying customers through guided recommendations—all within the familiar WhatsApp interface that customers already use.
Key features
What makes it stand outWho is Popcorn for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardPlain
- 2,000 credits
- AI Agent with Memory
- Unlimited Knowledge Base
- Inbox with Smart Handover
- Full Commerce Suite
- Shopify Integration
- 1 connected commerce channel
- 1 Team Seat
- Basic Analytics
- Email Support
Cheese
Everything in Plain, plus:
- 4,000 credits
- Broadcast Marketing Campaigns
- Advanced Integrations (Salla + Zid)
- Credit Protection
- Unsubscribe Intelligence
- Event-based Automation
- Abandoned Cart Recovery
- Facebook Catalog Integration
- Team Collaboration Tools
- Inbox Summary AI
- Advanced Analytics & Attribution
- 3 connected commerce channels
- 5 Team Seats
- Priority Support
Caramel
Everything in Cheese, plus:
- 10,000 credits
- AI Intelligent Follow-ups
- 10 connected commerce channels
- 10 Team Seats
- 8-hour Response SLA
- Phone Support
- Dedicated Setup Call
- Monthly Business Reviews
Enterprise
Everything in Caramel, plus:
- 100,000 credits
- Custom Integrations & APIs
- AI Quality Monitoring
- Full API Access
- Unlimited connected commerce channels
- Unlimited Team Seats
- Dedicated Success Manager
- 24/7 Support with SLA
- Enterprise Security & Compliance
- White-label Options
- Custom Development
Trust & presence
Gallery
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