HeyMarvin
AI-powered customer insights platform — centralize, analyze, and share user research data in one searchable hub.
| What is it | AI-powered customer insights platform — centralize, analyze, and share user research data in one searchable hub. |
|---|---|
| Pricing | Freemium |
| Free tier | Yes |
| Platform | Web Application |
| API | Yes |
| Best for | Consolidating scattered customer feedback into actionable insights, Running and analyzing multilingual user interviews automatically |
| Domain registered | 2017 |
Data updated Aug. 1, 2026
What does HeyMarvin do?
HeyMarvin is a customer insights platform designed to help teams organize, analyze, and act on user research data. It brings together customer feedback, market research, support tickets, sales data, and product analytics into one centralized system. Instead of having information scattered across different tools and documents, teams can search everything in one place and get answers with specific citations back to the original source material.
The platform uses AI to streamline research workflows. It can moderate interviews in over 40 languages, automatically transcribe sessions, and analyze the content. This turns weeks of manual work into a process that takes hours. The 'Ask AI' feature lets anyone on the team pose questions across the entire dataset, with every response showing exactly where the information came from. Over 30 native integrations keep the knowledge hub updated with fresh data from tools teams already use.
UX researchers, product managers, designers, and market researchers benefit most from HeyMarvin. It helps them move faster from raw data to clear insights. A product team might use it to understand what features to build next based on consolidated customer requests. A UX researcher could run international interviews and have the platform handle transcription and initial analysis. The goal is to make customer knowledge accessible and actionable for everyone involved in building products and services.
Key features
What makes it stand outWho is HeyMarvin for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardFree
- 5 files per month
- Unlimited Viewers
- Unlimited Anonymous viewers
- Live Notes via :
- Call recording up to 40 minutes per meeting
- Research backrooms
- Phone calling
- Survey (.csv files only)
- Task management :
- Unmoderated usability testing
- Support tickets
- Slack
- Sales data
- Data import (Google Drive)
- Automatic transcription
- Research repository
- Reporting & data analysis
- Research panel management
- Other integrations (Confluence)
- User roles & access control
- Automated PII redaction
- AI synthesis tools (Restricted)
- AI auto-tagging
- Advanced AI analysis
- Deep Research
- Ask AI (Restricted to 'project-level search')
- AI Moderated Interviewer (5 interviews)
- AI-generated newsletter
- SSO (Google)
- Support (Knowledge base resources)
- Dedicated CSM
- EU hosting
- Security & compliance
- Custom legal reviews
- Custom domain name
- Onboarding (Self learning)
Standard
- Unlimited Storage
- Unlimited Viewers
- Unlimited Anonymous viewers
- Live Notes via :
- Call recording up to 2 hours per meeting
- Research backrooms
- Phone calling
- Survey (.csv, Google Forms, MS Forms, SurveyMonkey, Pendo)
- Task management :
- Unmoderated usability testing
- Support tickets
- Slack
- Sales data
- Data import (Google Drive)
- Automatic transcription
- Research repository
- Reporting & data analysis
- Research panel management
- Other integrations (Notion, Miro, Figma, Confluence)
- User roles & access control (Limited access & control)
- Automated PII redaction
- AI synthesis tools (Unlimited)
- AI auto-tagging
- Advanced AI analysis
- Deep Research
- Ask AI (Restricted to 'project-level search')
- AI Moderated Interviewer (Unlimited)
- AI-generated newsletter
- SSO (Google)
- Support (Email, chat)
- Dedicated CSM
- EU hosting
- Security & compliance (Trust Portal, SoC2 report & ISO certificate)
- Custom legal reviews
- Custom domain name
- Onboarding (1 onboarding session)
Enterprise
- Unlimited Storage
- Unlimited Viewers
- Unlimited Anonymous viewers
- Live Notes via :
- Call recording (Unlimited)
- Research backrooms
- Phone calling
- Survey (.csv, Google Forms, MS Forms, SurveyMonkey, Pendo, Qualtrics)
- Task management :
- Unmoderated usability testing (Dscout, Maze, User Testing)
- Support tickets (.csv, Intercom, Zendesk)
- Slack
- Sales data (Gong, Salesforce)
- Data import (Google Drive, OneDrive, SharePoint)
- Automatic transcription
- Research repository
- Reporting & data analysis
- Research panel management
- Other integrations (Notion, Miro, Figma, Rally, Confluence)
- User roles & access control (Granular level control)
- Automated PII redaction
- AI synthesis tools (Unlimited)
- AI auto-tagging
- Advanced AI analysis
- Deep Research
- Ask AI (Unlimited)
- AI Moderated Interviewer (Unlimited)
- AI-generated newsletter
- SSO (Google, Okta, Azure AD)
- Support (Email, chat, phone)
- Dedicated CSM
- EU hosting
- Security & compliance (Trust Portal, SoC2 report & ISO certificate, DPA, pentest report)
- Custom legal reviews
- Custom domain name
- Onboarding (Custom onboarding)
Trust & presence
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