Monitor brand mentions across social media, news, blogs, and videos with AI-powered social listening and brand monitoring.
Reputation Management — AI tools
130 tools in this categoryWatching what is said about a brand and acting on it: mentions across social, news and video, review and NPS feedback from customers, and visibility inside AI answers from ChatGPT or Perplexity. For comms and customer experience teams handling both the praise and the occasional fire.
AI search visibility platform — track your brand across ChatGPT, Gemini, and Perplexity, then get actions to boost citations.
Collect, analyze, and showcase customer feedback and reviews with AI-powered insights
AI-powered platform that manages local search, social, reviews, and ads for multi-location brands
AI-powered social media suite for consumer intelligence, social media management, and influencer marketing analytics
AI-powered app feedback intelligence — monitor, analyze, and reply to iOS and Google Play reviews
AI-powered social listening tool that tracks brand mentions across 25+ million online sources in real-time
AI-powered app reputation management — monitor reviews, automate responses, and gain insights across app stores
AI-powered Google review management software — automatically requests reviews and generates personalized replies.
Delighted’s turnkey Product/Market Fit (PMF) surveys take the guesswork out of achieving PMF. Gather real-time user input at every step of the product development lifecycle in-app or via your website, email, link URL, or SMS. Getting started takes minutes.
AI-powered customer experience platform for multi-location businesses — capture feedback, get actionable insights, and improve service.
AI-powered social listening platform — monitor brand mentions across social media, news, and forums with real-time alerts
AI-powered email warm-up tool that improves deliverability by simulating real engagement to build domain reputation.
Marketing platform that tracks AI search visibility and builds autonomous agents to optimize brand presence.
AI-powered email deliverability tool that warms up your inbox and tests spam scores to ensure your emails land in the primary tab.
AI-powered Google review management tool — automate review requests, get SMS alerts for new reviews, and generate AI responses in seconds
AI-powered social media comment moderation and analysis tool for brands.
AI-powered customer intelligence platform — track mentions across social media, analyze sentiment, and get real-time alerts
AI-powered Amazon seller toolkit for product research, listing optimization, and business analytics
Human-led AI-powered social media customer service platform for managing and responding to customer interactions.
AI-powered brand monitoring tool that tracks mentions across 13+ platforms and filters out noise with intelligent relevance scoring.
AI-powered social media management — automate replies, moderate comments, and convert followers into customers across Instagram, TikTok, YouTube, and Facebook.
AI platform for multi-location businesses to manage reviews, directories, and customer engagement across all locations.
AI visibility platform — track and improve how major AI models like ChatGPT cite your brand and content.