Hoory AI
AI customer service platform — automate ticket resolution, provide 24/7 support, and handle live chat.
| What is it | AI customer service platform — automate ticket resolution, provide 24/7 support, and handle live chat. |
|---|---|
| Pricing | Freemium — from $6/mo |
| Free tier | Yes |
| Platform | Web Application |
| Best for | Automating customer ticket resolution, Providing 24/7 multilingual customer support |
| Domain registered | 2010 |
Data updated Aug. 1, 2026
What does Hoory AI do?
Hoory AI is a customer support platform that uses artificial intelligence to handle service requests. It automates ticket resolution, provides round-the-clock support through an AI assistant, and includes a live chat widget for real-time customer interactions. The platform also features a chatbot builder for creating custom conversation flows and a call center solution for phone support.
The tool works by processing customer queries through its AI system, which can handle text and audio in multiple languages. It includes practical features like macros and canned responses to help support agents work more efficiently. According to their data, Hoory AI claims to successfully resolve 85% of conversations automatically while maintaining a 5% error rate.
This platform is particularly useful for businesses in banking, retail, healthcare, real estate, and entertainment industries that receive high volumes of customer inquiries. It helps companies scale their support operations without proportionally increasing staff, ensuring customers get immediate responses at any time of day.
Key features
What makes it stand outWho is Hoory AI for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardPersonal
- 3 Shared Channels
- 1 AI Assistant
- Contact Management
- Agent Roles, Private Notes, Email Notifications, and more.
- 50 AI conversation credits included. Afterwards, $0.40 per conversation.
Startup
Everything in Personal, plus:
- 5 Shared Channels
- 2 AI Assistants
- Help Center
- Multilingual Support
- 100 AI conversation credits included. Afterwards, $0.40 per conversation.
Team
Everything in Startup, plus:
- 8 Shared Channels
- 5 AI Assistants
- Help Center
- Multilingual Support
- 200 AI conversation credits included. Afterwards, $0.40 per conversation.
Business
Everything in Startup, plus:
- 12 Shared Channels
- 8 AI Assistants
- Help Center
- Multilingual Support
- 300 AI conversation credits included. Afterwards, $0.40 per conversation.
Trust & presence
Gallery
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