Workativ AI
AI agents that automate IT and HR employee support tasks, answer questions, and resolve tickets 24/7.
| What is it | AI agents that automate IT and HR employee support tasks, answer questions, and resolve tickets 24/7. |
|---|---|
| Pricing | Paid — from $99/mo |
| Free tier | No |
| Platform | Web Application |
| API | Yes |
| Best for | automating IT service requests and password resets, answering common HR policy and benefits questions |
| Domain registered | 2019 |
Data updated Aug. 1, 2026
What does Workativ AI do?
Workativ AI is a platform for building and deploying AI agents that handle internal employee support. It focuses on automating repetitive tasks and answering questions for IT and HR departments. You can create agents that resolve common IT issues like password resets or software access, and answer HR queries about policies, leave, or benefits, all without human intervention.
The tool works by letting you build agents in a visual studio, connect them to your existing systems like ServiceNow, BambooHR, or Okta, and deploy them where employees already work—in Microsoft Teams, Slack, or on a company website. A key feature is its Knowledge AI, which uses retrieval-augmented generation (RAG) to pull accurate answers from your internal documents, wikis, and knowledge bases. This means the agent's responses are based on your specific company information, not just generic answers.
This is most useful for large organizations where IT and HR teams are flooded with repetitive, simple queries. It helps these teams scale their support, reduce operational costs, and let human agents focus on more complex issues. The result is faster answers for employees and less manual work for support staff.
Key features
What makes it stand outWho is Workativ AI for?
Who benefits most from this toolPricing
Starter plan
- 200 AI Chat Sessions
- Train upto 3 Million Characters
- 1 AI Agent
- 2 Actions
- 1 Admin / Live Agent
- 30 days Data Retention
Business
- 500 AI Chat Sessions
- Train upto 10 Million Characters
- 2 AI Agents
- 5 Actions
- 3 Admins / Live Agents
- 60 days Data Retention
Enterprise
Everything in Business, plus:
- Everything in business plan
- More AI Sessions and Apps
- Custom app integrations
- More training limit
- More Live Agents
- Train AI on Images & Advanced Documents
Trust & presence
Gallery
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