Chative
AI-powered live chat and chatbot platform for e-commerce, automating customer support and sales across multiple channels.
| What is it | AI-powered live chat and chatbot platform for e-commerce, automating customer support and sales across multiple channels. |
|---|---|
| Pricing | Freemium — from $10/mo |
| Free tier | Yes |
| Platform | Web Application |
| Best for | handling customer questions about products and orders, recovering abandoned shopping carts |
| Domain registered | 2021 |
Data updated Aug. 1, 2026
What does Chative do?
Chative is a customer engagement platform designed specifically for online stores. It combines live chat functionality with AI-powered chatbots to handle customer inquiries, process orders, and drive sales directly within messaging apps. The system integrates with popular platforms like Facebook, Instagram, and Shopify, allowing businesses to manage all customer conversations from a single dashboard. It's built to automate the entire customer journey from initial contact to post-purchase follow-up.
The platform stands out with its deep e-commerce integration. Its AI agent can answer FAQs, provide order tracking updates, and make product recommendations based on actual store data. What makes Chative particularly useful is its 'AI Magic' feature, which suggests smart replies, provides instant translations, and automatically updates customer information. The workflow automation handles repetitive tasks like abandoned cart reminders and personalized promotions without manual intervention.
This tool is ideal for e-commerce businesses looking to scale their customer support without hiring additional staff. Store owners can use it to provide 24/7 customer service, sales teams can leverage it to sell directly in chat conversations, and marketing teams can create targeted campaigns based on customer behavior. It's particularly valuable for businesses selling internationally, as the instant translation feature helps overcome language barriers.
Key features
What makes it stand outWho is Chative for?
Who benefits most from this toolPricing
Free tier available — start without a credit cardSTARTER
- 3 members
- 1,000 live visitors
- 30 days conversation history
- 100 blocks internal knowledge base
- Omni-channel Inbox
- Website Live Chat
- Unlimited Customers
- Unlimited Messages
- Unlimited Channels
- 30 Days History
TEAM
- 10,000 live visitors
- 5,000 workflow actions
- 180 days conversation history
- 1K blocks internal knowledge base
- Multimedia Sharing
- Custom Widget Branding
- Customer Reports
- Team Performance Tracking
- Internal Knowledge Base
- Mentions in Notes
BUSINESS
- 50,000 live visitors
- 10,000 workflow actions
- 3 years conversation history
- 10K blocks internal knowledge base
- API & Webhooks
- Member Groups
- Custom Permissions
- Automation Workflow
- Data Export
- Priority Support
Trust & presence
Gallery
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