Customer Service

ItsBot

AI-powered omnichannel customer engine that handles marketing, sales, and support across voice, email, chat, and SMS.

itsbot.ai

Verified Free tier

Quick facts
What is it	AI-powered omnichannel customer engine that handles marketing, sales, and support across voice, email, chat, and SMS.
Pricing	Freemium — from $49/mo
Free tier	Yes
Platform	Web Application
Best for	automating customer support responses, qualifying sales leads across channels
Domain registered	2023

Data updated Aug. 1, 2026

What does ItsBot do?

Its Bot is an AI-powered customer engine designed to replace fragmented marketing and sales tools with a unified system. It coordinates voice, email, WhatsApp, SMS, and chat communications into one continuous workflow that drives revenue and serves customers automatically. The platform ensures no leads slip through the cracks by maintaining conversations across channels without manual handoffs.

The system works through specialized AI agents that handle different aspects of customer interaction. Chat agents engage website visitors and book meetings, email agents manage outreach and nurturing, voice agents handle phone calls naturally, and upcoming WhatsApp and social media agents will expand channel coverage. What makes Its Bot stand out is its ability to maintain context as leads move between channels, creating a seamless customer journey rather than disconnected interactions.

Business owners and marketing teams benefit most from Its Bot, particularly those tired of managing multiple tools and missing follow-up opportunities. Real-world use cases include ecommerce stores needing 24/7 customer support, agencies managing client pipelines, and any business wanting to automate lead qualification and conversion processes without sacrificing personalization.

AI Sales Assistant CRM Customer Service

#ai chatbot#business automation#customer support#lead generation#marketing automation#omnichannel#sales automation#voice ai

Key features

What makes it stand out

Unified AI agents for chat, email, voice, and WhatsApp

Centralized lead management across all communication channels

Automated scheduling with Google Meet and Zoom integration

Role-based access control for team collaboration

24/7 customer engagement without manual intervention

Who is ItsBot for?

Who benefits most from this tool

automating customer support responses

qualifying sales leads across channels

managing marketing campaigns

Pricing

Free tier available — start without a credit card

Free Trial

Free

20,000 credits
1 domains
20,000 storage
1 chatbots
200 contacts
20,000 embedding
1 chat agents
1 concurrency
2 email setup
1 team members
1 voice agents
2 voice campaigns
2 resource centers
Live Chat
Analytics
Multi Language
Voice Agents Enabled
Script Generation
Email Sequences
AI Content Graphics
AB Test Generation
AI Recommendations
AI Lead Categorization

Starter

$49.0/month

50,000 credits
2 domains
2,000,000 storage
10 chatbots
8,000 contacts
2,000,000 embedding
10 chat agents
1 concurrency
10 email setup
3 team members
3 voice agents
5 voice campaigns
2 resource centers
Live Chat
Widget Customization
Analytics
CRM Integration
Multi Language
Voice Agents Enabled
Script Generation
Email Sequences
AI Content Graphics
AB Test Generation

Growth

$99.0/month

200,000 credits
5 domains
4,000,000 storage
50 chatbots
25,000 contacts
4,000,000 embedding
50 chat agents
3 concurrency
30 email setup
8 team members
10 voice agents
20 voice campaigns
8 resource centers
Live Chat
Widget Customization
Analytics
CRM Integration
Multi Language
Voice Agents Enabled
Script Generation
Email Sequences
AI Content Graphics
AB Test Generation

Scale

$249.0/month

500,000 credits
10 domains
7,000,000 storage
80 chatbots
500,000 contacts
7,000,000 embedding
80 chat agents
20 concurrency
80 email setup
20 team members
30 voice agents
50 voice campaigns
15 resource centers
Live Chat
Widget Customization
Analytics
CRM Integration
Multi Language
Voice Agents Enabled
Script Generation
Email Sequences
AI Content Graphics
AB Test Generation
AI Recommendations
AI Lead Categorization
AI Auto Replies
Contact Mapping
Website AI Chatbot
Full Brand Styling
Upload Documents Files
Collect Visitor Contact Details
AI Knowledge Capacity
Embeddable Website Widget
Voice Conversations Speech Bot

Pro

$499.0/month

1,000,000 credits
20 domains
12,000,000 storage
150 chatbots
150,000 contacts
12,000,000 embedding
150 chat agents
35 concurrency
200 email setup
50 team members
80 voice agents
120 voice campaigns
30 resource centers
Live Chat
Widget Customization
Analytics
CRM Integration
Multi Language
Voice Agents Enabled
Script Generation
Email Sequences
AI Content Graphics
AB Test Generation
AI Recommendations
AI Lead Categorization
AI Auto Replies
Contact Mapping
Website AI Chatbot
Full Brand Styling
Upload Documents Files
Collect Visitor Contact Details
AI Knowledge Capacity
Embeddable Website Widget
Voice Conversations Speech Bot

Trust & presence

Domain Domain registered 2023

Gallery

Click any image to enlarge

Alternatives in Customer Service

aichat.com Customer Service

AI-powered customer service platform — build autonomous chatbots for sales, support, and lead generation across multiple channels.

Sobot Customer Service

An all-in-one AI contact center platform that handles customer service, sales, and support across multiple channels.

botsplash.com Customer Service

Omnichannel customer engagement platform with AI-powered messaging, voice automation, and lead management for sales teams

B2Chat Customer Service

Centralized platform for managing and automating WhatsApp sales, support, and marketing with AI chatbots.

BusinessOnBot Customer Service

AI-powered omnichannel platform for customer support, marketing, and sales on WhatsApp, web, and other channels.

AutoChat® Customer Service

AI-powered WhatsApp Business automation platform — automate workflows, resolve queries, and drive sales.

Wachatbot Customer Service

WhatsApp automation tool for businesses — send bulk messages, manage multi-agent chats, and create auto-replies.

Omnichat AI Customer Service

AI-powered platform that unifies customer chats from WhatsApp, Facebook, Instagram, LINE, and WeChat into one dashboard for sales and support.

Similar tools

WiiChat AI ChatBot AI Agent

AI chatbot platform for customer service, marketing, and sales automation across multiple channels

SmatBot AI Agent

AI chatbot and voice agent platform that automates customer conversations across websites, WhatsApp, and phone calls.

Elastic Bot Chat & Assistants

Omnichannel AI chatbot platform for customer support, sales, and engagement across WhatsApp, Instagram, and websites.