rezolve.ai
Agentic AI platform that automates IT and HR support, answering questions and resolving tickets across Teams, Slack, and email.
| What is it | Agentic AI platform that automates IT and HR support, answering questions and resolving tickets across Teams, Slack, and email. |
|---|---|
| Pricing | Unknown |
| Platform | Web Application |
| API | Yes |
| Best for | Automating employee IT helpdesk requests, Handling common HR inquiries and workflows |
| Domain registered | 2020 |
Data updated Aug. 1, 2026
What does rezolve.ai do?
Rezolve.ai is an enterprise-grade AI platform designed to handle internal employee support, specifically for IT service management (ITSM) and HR. It acts as a first line of defense, using what it calls 'Agentic AI' to automatically answer common questions, automate workflows, and resolve support tickets directly within the communication tools employees already use, like Microsoft Teams and Slack. Essentially, it's like giving every employee their own personal IT and HR assistant that's available 24/7.
The platform stands out through its omnichannel approach and deep integration capabilities. Its AI agents don't just chat; they can execute actions. They pull answers from your company's knowledge bases (like SharePoint or Confluence), automate multi-step workflows across enterprise applications, create and manage tickets in your existing ITSM software (like ServiceNow), and even handle phone support with natural, voice-based conversations. A key feature is its focus on being 'hallucination-free,' meaning it's built to strictly adhere to your company's documented knowledge and processes.
This tool is a clear fit for large organizations with substantial internal support desks. IT managers, HR directors, and heads of shared services will benefit most from its ability to drastically reduce the volume of repetitive Level 1 support tickets—the page claims reductions of up to 70%. Real-world use cases include an employee instantly getting a password reset via a Slack message, a new hire asking an AI agent in Teams about vacation policy, or an AI voice agent answering an after-hours IT support call and automatically logging a ticket.
Key features
What makes it stand outWho is rezolve.ai for?
Who benefits most from this toolTrust & presence
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