TinyNPS

TinyNPS is a straightforward web tool designed to help businesses measure their Net Promoter Score (NPS), a standard metric for customer loyalty. It handles the entire process of sending out NPS survey emails, collecting the one-click score responses, and managing the list of contacts. This means you don't need to manually calculate scores or manage email lists in a separate system. The core function is to simplify a common but important business task.

The tool works in three simple steps. First, you upload a CSV file with your contact list. Then, you use a built-in editor to write your NPS question and any follow-up questions you want to ask. Finally, TinyNPS sends personalized emails to your contacts and automatically collects the scores and feedback in a central dashboard. What makes it stand out is its focus on doing one job well without unnecessary complexity, and it is completely free to use.

TinyNPS is most beneficial for small business owners, product managers, and customer success teams who need a no-fuss way to gauge how their users feel. It's ideal for scenarios like checking in with customers after a sale, getting feedback from employees, or regularly measuring loyalty for a software product. If you need a simple, cost-effective solution for NPS surveys, TinyNPS delivers exactly that.