Digitalsac
AI-powered omnichannel customer service platform — unify WhatsApp, Instagram, Telegram, email, and more in one inbox with chatbots and automation.
| What is it | AI-powered omnichannel customer service platform — unify WhatsApp, Instagram, Telegram, email, and more in one inbox with chatbots and automation. |
|---|---|
| Pricing | Unknown |
| Platform | Web Application |
| API | Yes |
| Works with | n8n |
| Best for | centralizing customer conversations from multiple channels, automating first-line support with AI chatbots |
| Domain registered | 2024 |
Data updated Aug. 1, 2026
What does Digitalsac do?
Digitalsac is a Brazilian software engineering company that built Izing Pro, a professional omnichannel customer service platform. It lets support teams handle conversations from WhatsApp, Instagram, Messenger, Telegram, email, SMS, webchat, and chatbots all in one unified inbox. The platform is self-hosted, white-label, and built on a multi-tenant architecture — meaning agencies can resell it under their own brand, with each client getting isolated instances.
The platform works in three layers. First, you install the self-hosted license on your own VPS, optionally with a Perfex CRM module for managing tenants and billing. Second, the omnichannel inbox aggregates all channels, with features like multiple queues, quick actions (resolve, pause, transfer), and real-time dashboards. Third, the intelligence layer includes a built-in chatbot builder and support for multiple AI models — OpenAI, Anthropic Claude, Google Gemini, xAI Grok, DeepSeek, and Digitalsac's own Llama-based AI. You can also connect n8n, Typebot, and external APIs for custom automations. The AI can rewrite messages in different tones, qualify leads, and trigger actions based on keywords or events.
Digitalsac is best for customer support teams, agencies, and businesses that want full control over their communication infrastructure. It's particularly useful for companies that need to comply with Brazil's LGPD data protection law, or for resellers who want to offer a branded support platform. The free Community Edition lets you start without cost, while the Cluster Edition adds high availability and scale for larger operations. If you need a secure, customizable, AI-powered helpdesk that you host yourself, Digitalsac is a solid option.
Key features
What makes it stand outWho is Digitalsac for?
Who benefits most from this toolTrust & presence
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