My AskAI
The first AI assistant made from the ground up for SaaS businesses. Automatically generated insights on all user conversations, human handover to existing chat tools, and weekly site updates enable you to delight users, increase activation and reduce churn.
| What is it | The first AI assistant made from the ground up for SaaS businesses. Automatically generated insights on all user conversations, human handover to existing chat tools, and weekly site updates enable you to delight users, increase activation and reduce churn. |
|---|---|
| Pricing | Paid — from $199/mo |
| Free tier | No |
| Platform | Web Application |
| API | Yes |
| Works with | n8n |
| Best for | automating customer support tickets, reducing response times for common inquiries |
| Domain registered | 2023 |
Data updated Aug. 1, 2026
What does My AskAI do?
My AskAI is a specialized AI tool that acts as a customer service agent within your existing helpdesk software. It connects directly to platforms like Zendesk, Intercom, Gorgias, and Freshdesk to automatically answer customer inquiries. You train it by syncing your help center articles, previous support tickets, and internal documents from sources like Google Drive or Notion. Once set up, it handles common questions directly in your helpdesk's interface, aiming to resolve tickets without human intervention.
The tool stands out through its deep integration capabilities and affordability. It doesn't just provide generic answers—it can connect to your business systems like CRMs and ERPs to access live customer data, answer account-specific questions, and even automate complex procedures like refund requests. The platform provides complete observability with response logs and automatically identifies knowledge gaps where your documentation might need improvement.
This tool is ideal for eCommerce and SaaS businesses with existing customer support teams looking to reduce ticket volume and response times. Real-world use cases include handling frequent product questions, providing order status updates, explaining return policies, and answering billing inquiries. Companies like Traveljoy and Zeffy use it to automatically resolve over 70% of their support tickets, freeing human agents for more complex customer issues.
Key features
What makes it stand outWho is My AskAI for?
Who benefits most from this toolPricing
Pro
- 1,000 conversations per month
- 0.12 overage rate per conversation
- Integrate with your Intercom, Zendesk, Freshdesk inbox
- Replies & escalates all within your existing support platform
- Add & sync unlimited help centre articles or documents & up to 3 websites
- Connect & sync with Google Drive, Notion + many others
- Guidance instructions
- Answer improvement tools
- Chrome Extension AI Copilot
- AI customer satisfaction (CSAT) scores
- Connect live user data to personalize responses e.g. recent orders
- Advanced Actions & Tasks e.g. refunds, cancellations, etc.
- Automatic tagging e.g. contact reason, sentiment, etc.
- Advanced insights, analytics & alerts
- Export insights & conversations
- Fully multi-lingual (95+ languages)
- Unlimited team seats
- Private mode for internal use
Enterprise Plan
Everything in Pro, plus:
- Discounted volume pricing
- Invoice billing (monthly, quarterly, annually)
- White glove setup & onboarding
- Dedicated success manager
- Highest priority Enterprise support
- SOC-2 (Type 2) certification
- Unlimited AI agents
- Whitelabel solution / API access
- Custom features
- Custom integrations & APIs
Trust & presence
Gallery
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