Superchat

AI-powered customer communication platform that centralizes and automates messaging across WhatsApp and other channels.

superchat.com

Verified API available Works with Integrately · Make · n8n Free tier ~1.3k monthly visits

Quick facts
What is it	AI-powered customer communication platform that centralizes and automates messaging across WhatsApp and other channels.
Pricing	Freemium — from €79/mo
Free tier	Yes
Platform	Web Application
API	Yes
Works with	Integrately, Make, n8n
Best for	Managing customer inquiries from multiple channels in one place, Automating appointment scheduling and follow-ups
Domain registered	2001

Data updated Aug. 1, 2026

What does Superchat do?

Superchat is a business communication platform that uses AI to help companies manage customer conversations. It brings messages from popular channels like WhatsApp, Instagram, and others into a single, unified inbox. This lets teams respond faster and keep track of all customer interactions from one place, avoiding missed messages and scattered conversations.

The tool uses artificial intelligence to handle routine tasks automatically. It can send follow-up messages, qualify new leads, and even power simple chatbots to answer common questions, all available 24/7. A key differentiator is its focus on data security for European businesses, with GDPR-compliant hosting and processing based in Germany. It also offers a library of pre-built templates tailored for specific industries like e-commerce, automotive, and healthcare to speed up implementation.

This platform is most useful for businesses that receive a high volume of customer messages and want to improve response times without hiring a large support team. Real-world applications include a pharmacy managing prescription orders via WhatsApp, a car dealership scheduling test drives, or a local retailer sending personalized offers to customers. It turns messaging apps into organized, efficient sales and support channels.

AI Agent Calls Chat & Assistants — Other Customer experience

#ai chatbot#automation#business messaging#customer support#gdpr compliant#whatsapp business

Key features

What makes it stand out

Centralized inbox for all customer messaging channels

AI automates follow-ups and qualifies leads 24/7

GDPR-compliant data hosting and processing in Germany

Industry-specific templates for quick setup

Seamless integration with existing CRM and business tools

Who is Superchat for?

Who benefits most from this tool

Managing customer inquiries from multiple channels in one place

Automating appointment scheduling and follow-ups

Running marketing campaigns via WhatsApp newsletters

Pricing

Free tier available — start without a credit card

Free

1 users
500 credits
2 automations
30 active contacts
30 newsletter range
1 whatsapp numbers
Unified Inbox
WhatsApp Newsletter
Automations
AI Agent
Integrations
Tailored onboarding

Basic

€79.0/month

Everything in Free, plus:

3 users
1,500 credits
2 automations
unlimited active contacts
10 superchat bonus
100 newsletter range
1 whatsapp numbers
Review Management
Technical Setup
AI Agent
Integrations
Tailored onboarding

Professional

€129.0/month

Everything in Basic, plus:

10 users
7,000 credits
8 automations
1 AI assistants
unlimited active contacts
25 superchat bonus
100 newsletter range
3 whatsapp numbers
Tailored onboarding
AI Chatbot
Personalized Web Widget
Analytics add-on available

Advanced

€249.0/month

Everything in Professional, plus:

25 users
25,000 credits
16 automations
2 AI assistants
unlimited active contacts
40 superchat bonus
100 newsletter range
5 whatsapp numbers
Account Manager
Priority Chat Support
Integration included
User training

Custom

Everything in Advanced, plus:

custom users
custom credits
custom automations
custom AI assistants
custom active contacts
on request superchat bonus
custom newsletter range
custom whatsapp numbers
Custom plan configuration
Tailored support & guidance
Enterprise-level security and control

Trust & presence

Domain Domain registered 2001

Gallery

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